Lexus India has issued a voluntary recall for the LS, NX, and RX models. This recall aims to check and replace faulty front-view and rear-view cameras on the affected vehicles. The recall impacts several models manufactured in 2023. It ensures customer safety by addressing these potential issues promptly.
Affected Models and Recall Scope
Lexus India initiated the recall to ensure the highest safety standards. The recall covers the LS 500 and LS 500h produced between April 20, 2023, and August 9, 2023. Additionally, it includes the Lexus NX manufactured between January 17, 2023, and February 24, 2023. The recall also extends to the Lexus RX built between May 9, 2023, and August 8, 2023.
In total, about 113 vehicles in India fall under this recall. Lexus India’s relationship managers will contact affected customers for the necessary inspection and replacement of faulty components. This proactive approach demonstrates Lexus’s commitment to customer safety and satisfaction.
The Importance of Safety and Quality
Lexus India remains dedicated to ensuring the highest standards of vehicular and passenger safety. The company continues to innovate and enhance technology in its vehicles. This recall, although affecting a limited number of units, highlights Lexus’s responsibility towards its customers. The company’s swift response aims to resolve any potential issues quickly, conveniently, and safely.
Customer Communication and Support
Lexus India will reach out to affected customers directly. The company’s dedicated relationship managers will facilitate the inspection and replacement process. This personalized approach ensures that customers receive prompt and effective service. Lexus aims to minimize inconvenience while addressing the issue comprehensively.
A statement from Lexus read, “As a responsible corporation, It is committed to prioritizing safety by ensuring the highest standards of vehicular and passenger safety. We will continue to innovate and enhance technology in our vehicles and respond promptly to resolve issues for our esteemed Lexus guests.”
Ensuring Peace of Mind for Customers
It has confirmed that there have been no reported cases due to the faulty cameras on the affected models. This reassurance underscores the proactive nature of the recall. Lexus prioritizes customer safety and peace of mind by addressing potential issues before they cause any problems.
The Affected Models
The LS, NX, and RX models represent Lexus’s luxury offerings in the sedan and SUV segments. The LS 500 and LS 500h are flagship sedans known for their luxury and performance. The NX and RX SUVs are popular choices among customers seeking a blend of luxury, comfort, and advanced technology. All three models come with hybrid powertrains in India, reflecting Lexus’s commitment to sustainability and innovation.
Steps for Affected Customers
Lexus India urges affected customers to cooperate with the recall process. The company’s relationship managers will guide customers through the inspection and replacement procedure. This seamless process aims to minimize disruption while ensuring the vehicles meet Lexus’s stringent safety standards.
Affected customers can also contact Lexus India’s customer service for further assistance. The company provides various channels for communication to ensure customers receive timely and accurate information.
Conclusion: Commitment to Excellence
Lexus India’s voluntary recall of the LS, NX, and RX models underscores the company’s unwavering commitment to safety and quality. By proactively addressing potential issues, Lexus ensures its customers’ safety and satisfaction. This recall highlights Lexus’s dedication to maintaining the highest standards in its vehicles.
As Lexus continues to innovate and enhance its offerings, customers can trust in the brand’s commitment to excellence. The company’s proactive approach to safety and customer satisfaction sets a benchmark in the automotive industry. Lexus India remains focused on delivering exceptional experiences and ensuring peace of mind for its customers.
This recall serves as a testament to Lexus’s dedication to safety, quality, and customer satisfaction. The company’s swift and effective response reinforces its position as a leader in the luxury automotive market. Lexus India continues to prioritize its customers, ensuring that every vehicle meets the highest safety and quality standards. Read more Ather Energy Third Plant in Maharashtr
Source https://www.carandbike.com/
