Owners of the TVS Apache RTR 310 have recently experienced issues with vibrations at high speeds and throttle lag. These concerns, though minor, have impacted the overall riding experience. To address these problems, TVS organized a CareCraft service camp in Bangalore. This blog delves into the details of the issues, the measures taken during the service camp, and the anticipated future actions.
Understanding the Issues
Vibrations at High Speeds
The TVS Apache RTR 310, the flagship street naked bike in the Apache series, excels in performance, ride dynamics, and features. However, it transmits a significant amount of engine vibrations to the handlebar and seat, especially beyond the 70 kmph mark. As speed increases, the intensity of these vibrations amplifies, affecting ride comfort and safety.
Throttle Lag
In addition to vibrations, riders have reported a throttle lag issue. After rolling off the throttle, it tends to stay on for a moment before completely disengaging. This lag can impact the responsiveness of the motorcycle, potentially affecting safety during sudden deceleration or precise throttle control.
Service Camp Initiatives
Addressing Vibrations
At the CareCraft camp in Bangalore, TVS tackled the vibration issue by implementing several measures:
- Seat Cushion Replacement: TVS replaced the rider’s seat cushion that contacts the fuel tank. This new cushion helps dampen the vibrations transmitted from the engine.
- Heavier Handlebar Dampers: To further mitigate vibrations, TVS installed heavier handlebar dampers. These dampers absorb engine vibrations more effectively, reducing the amount transferred to the rider’s hands.
Resolving Throttle Lag
To address the throttle lag, TVS made the following adjustments:
- Revised ECU Map: TVS installed a revised ECU map. This update optimizes throttle response, ensuring smoother and more immediate disengagement when rolling off the throttle.
- Throttle Cable Routing: Technicians checked and corrected the routing of the throttle cables. Proper routing minimizes lag and enhances throttle precision.
Anticipated Future Actions
TVS has taken a proactive step by organizing the CareCraft service camp in Bangalore. However, the response from the owners and the positive outcomes from this camp suggest a need for similar initiatives in other cities. Here’s what to expect in the near future:
Expansion of Service Camps
TVS should extend the CareCraft service camps to other cities. This expansion will allow more Apache RTR 310 owners to benefit from the solutions provided in Bangalore. Ensuring that owners nationwide have access to these services will improve overall customer satisfaction and loyalty.
Continuous Monitoring and Feedback
TVS needs to monitor the effectiveness of the implemented solutions continuously. Gathering feedback from riders who attended the Bangalore camp will help identify any further adjustments required. This feedback loop will enable TVS to refine their solutions and ensure long-term effectiveness.
Enhanced Communication
Improved communication between TVS and its customers is crucial. TVS should proactively reach out to Apache RTR 310 owners, informing them about upcoming service camps and available solutions. Transparent and timely communication builds trust and reassures customers that their concerns are being addressed.
Long-Term Product Development
The issues with vibrations and throttle lag highlight the importance of ongoing product development. TVS should leverage the insights gained from these service camps to enhance the design and engineering of future models. By addressing these concerns at the manufacturing stage, TVS can ensure that new bikes are free from such issues.
Conclusion
The TVS Apache RTR 310, with its impressive performance and features, remains a popular choice among riders. However, the recent issues with vibrations at high speeds and throttle lag necessitated immediate attention. TVS’s initiative to address these concerns through the CareCraft service camp in Bangalore is commendable. By replacing seat cushions, installing heavier handlebar dampers, revising the ECU map, and correcting throttle cable routing, TVS has taken significant steps to enhance the riding experience.
As TVS expands these service camps to other cities and continues to monitor and refine their solutions, Apache RTR 310 owners can look forward to a smoother and more responsive ride. Proactive communication and ongoing product development will further solidify TVS’s commitment to customer satisfaction and product excellence. Read more Toyota Urban Cruiser Taisor: Top Reasons to Buy and Avoid
Source https://www.carandbike.com/
